Smart Card Reader driver and firmware requirements
Smart Card Reader driver and firmware requirements
How to Test Whether LPM Badge Authentication Service Is Active
How to Test Whether LPM Badge Authentication Service Is Active
How to Extract Domain Issuing Certificate from Internet Explorer
How to Extract Domain Issuing Certificate from Internet Explorer
Busy please wait message after pressing Release Station for Pharos BluePrint 4.2
Busy please wait message after pressing Release Station for Pharos BluePrint 4.2
An application error has occurred message after badge-in or entry of username/password authentication for Pharos BluePrint 4.2
An application error has occurred message after badge-in or entry of username/password authentication for Pharos BluePrint 4.2
Release Station icon is missing from the device for Pharos BluePrint 4.2
Release Station icon is missing from the device for Pharos BluePrint 4.2
Secured jobs are unexpectedly printed with Pharos BluePrint 4.2
Secured jobs are unexpectedly printed with Pharos BluePrint 4.2
SCAC: Error Message, 'User cannot find KDC for requested realm'
SCAC: Error Message, 'User cannot find KDC for requested realm'
Unable to Scan to HomeDirectory when HomeDirectory Attribute Is an IP Address
Unable to Scan to HomeDirectory when HomeDirectory Attribute Is an IP Address
User ID Not Authorized message after logging in using PKI/SCAC
User ID Not Authorized message after logging in using PKI/SCAC
badge-reader-does-not-work-when-printer-is-in-stan
badge-reader-does-not-work-when-printer-is-in-stan
Unable to launch Device Quotas authenticated with SCAC after upgrading Lexmark CX510 to EC6 Firmware
Unable to launch Device Quotas authenticated with SCAC after upgrading Lexmark CX510 to EC6 Firmware
Lexmark Smart Card Authentication: Scan to Homedirectory is not working
Lexmark Smart Card Authentication: Scan to Homedirectory is not working
Using caps-lock to input non-alphanumeric characters or passwords result in a login failure
Using caps-lock to input non-alphanumeric characters or passwords result in a login failure
Authentication Errors Due to Improper CA Certificate Installed on Multiple Product Generations
Authentication Errors Due to Improper CA Certificate Installed on Multiple Product Generations
Unable to Use Alternate Login Method when Control Panel Login Is Set To SmartCard
Unable to Use Alternate Login Method when Control Panel Login Is Set To SmartCard
How to Enable Audible Beeps on Popular Omnikey Card Readers
How to Enable Audible Beeps on Popular Omnikey Card Readers
Unable to Connect to the Users Database. Please contact system Administrator message displayed after authenticating
Unable to Connect to the Users Database. Please contact system Administrator message displayed after authenticating
Decrypt Integrity Check Failed Message with Smart Card Authentication Client (SCAC)
Decrypt Integrity Check Failed Message with Smart Card Authentication Client (SCAC)
Lexmark Smart Card Authentication: Badge Reader Does Not Work When Proximity Sensor Awakens Printer or MFP
Lexmark Smart Card Authentication: Badge Reader Does Not Work When Proximity Sensor Awakens Printer or MFP
Unable to authenticate Smart Card after Windows update
Unable to authenticate Smart Card after Windows update
Unable to Scan to HomeDirectory when Using SNF on a SCAC-Enabled MFP
Unable to Scan to HomeDirectory when Using SNF on a SCAC-Enabled MFP
Logs Gzip Compressed File Support and Collection Explained
Logs Gzip Compressed File Support and Collection Explained
Capturing the Device Description (DEVD) and Output Queue (OUTQ) settings in AS/400
Capturing the Device Description (DEVD) and Output Queue (OUTQ) settings in AS/400
Creating and exporting a Spool File from AS/400 to a Windows PC
Creating and exporting a Spool File from AS/400 to a Windows PC
Capturing an IPDS Trace in AS400 / OS400 Environments
Capturing an IPDS Trace in AS400 / OS400 Environments
Printers are not communicating with the Cloud Fleet Management
Printers are not communicating with the Cloud Fleet Management
Audio feedback still audible when 'Button Feedback' setting is turned off
Audio feedback still audible when 'Button Feedback' setting is turned off
How to Locate the Serial Number, TLI, Config ID, and Machine Type on a Lexmark CS310, CS410, CS510, CX310, CX410, and CX510
How to Locate the Serial Number, TLI, Config ID, and Machine Type on a Lexmark CS310, CS410, CS510, CX310, CX410, and CX510
Exporting or importing the Virtual Configuration Center (VCC) 'Bundle.ZIP' configuration file
Exporting or importing the Virtual Configuration Center (VCC) 'Bundle.ZIP' configuration file
Exporting and importing user-defined configuration settings
Exporting and importing user-defined configuration settings
How to upgrade new Embedded Solutions Framework (eSF) applications for Lexmark Print Management (LPM-SaaS and LPM-Serverless)
How to upgrade new Embedded Solutions Framework (eSF) applications for Lexmark Print Management (LPM-SaaS and LPM-Serverless)
Colors are too dark or black shading is covering partial or entire page
Colors are too dark or black shading is covering partial or entire page
'Supply notification settings' alert failures: VCC name changes in EC4 (.P416) and backwards EC firmware compatibility
'Supply notification settings' alert failures: VCC name changes in EC4 (.P416) and backwards EC firmware compatibility
Missing color plane or very light color (one color) on printed pages
Missing color plane or very light color (one color) on printed pages
Unable to launch Device Quotas authenticated with SCAC after upgrading Lexmark CX510 to EC6 Firmware
Unable to Launch Device Quotas Authenticated with SCAC After Upgrading Lexmark CX510 to EC6 Firmware
Issue description
Should you utilize
Device Quotas
in a Lexmark CX510
with the firmware (FW) upgraded to EC6
, the application will not launch and will instead go back to the printer’s home screen after user authentication via Smart Card Authentication Client
(SCAC
).Solution
It has been observed that some applications bundled in a Lexmark CX510 fail to start after upgrading the printer’s firmware from EC4.0 to EC6. Should you encounter this type of scenario, please contact
Lexmark Technical Support
and have the issue escalated for further investigation.If the issue persists, search for more information related to this issue or contact support for further assistance.
LEGACY ID:
SO7901
Feedback Submitted! Thank you for providing valuable feedback!