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  5. Release Station icon is missing from the device for Pharos BluePrint 4.2
Smart Card Authentication

Smart Card Authentication

Solution type: Device Based

Smart Card Authentication Support

Knowledge Base Solution
Smart Card Reader driver and firmware requirements
How to unblock a Gemalto Smart Card PIN
How to Test Whether LPM Badge Authentication Service Is Active
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Busy please wait message after pressing Release Station for Pharos BluePrint 4.2
An application error has occurred message after badge-in or entry of username/password authentication for Pharos BluePrint 4.2
Release Station icon is missing from the device for Pharos BluePrint 4.2
Secured jobs are unexpectedly printed with Pharos BluePrint 4.2
SCAC: Error Message, 'User cannot find KDC for requested realm'
Unable to Scan to HomeDirectory when HomeDirectory Attribute Is an IP Address
User ID Not Authorized message after logging in using PKI/SCAC
No print jobs are found in Secure Held Print jobs
badge-reader-does-not-work-when-printer-is-in-stan
Unable to launch Device Quotas authenticated with SCAC after upgrading Lexmark CX510 to EC6 Firmware
Lexmark Smart Card Authentication: Scan to Homedirectory is not working
Using caps-lock to input non-alphanumeric characters or passwords result in a login failure
Authentication Errors Due to Improper CA Certificate Installed on Multiple Product Generations
Unable to Use Alternate Login Method when Control Panel Login Is Set To SmartCard
How to Enable Audible Beeps on Popular Omnikey Card Readers
Unable to Connect to the Users Database. Please contact system Administrator message displayed after authenticating
Decrypt Integrity Check Failed Message with Smart Card Authentication Client (SCAC)
Lexmark Smart Card Authentication: Badge Reader Does Not Work When Proximity Sensor Awakens Printer or MFP
Unable to authenticate Smart Card after Windows update
Unable to Scan to HomeDirectory when Using SNF on a SCAC-Enabled MFP
Checking the latest Lexmark printer firmware
Logs Gzip Compressed File Support and Collection Explained
Capturing the Device Description (DEVD) and Output Queue (OUTQ) settings in AS/400
Creating and exporting a Spool File from AS/400 to a Windows PC
Capturing an IPDS Trace in AS400 / OS400 Environments
Printing to file or creating a print output file
Accessibility Resources for Lexmark Products
Performing a network trace
Printers are not communicating with the Cloud Fleet Management
Obtaining the Menu Settings page (MSP)
Audio feedback still audible when 'Button Feedback' setting is turned off
How to Locate the Serial Number, TLI, Config ID, and Machine Type on a Lexmark CS310, CS410, CS510, CX310, CX410, and CX510
Exporting or importing the Virtual Configuration Center (VCC) 'Bundle.ZIP' configuration file
Exporting and importing user-defined configuration settings
How to upgrade new Embedded Solutions Framework (eSF) applications for Lexmark Print Management (LPM-SaaS and LPM-Serverless)
Colors are too dark or black shading is covering partial or entire page
'Supply notification settings' alert failures: VCC name changes in EC4 (.P416) and backwards EC firmware compatibility
Capturing a spool or job file in Linux
Capturing a spool or job file in Macintosh OS
Missing color plane or very light color (one color) on printed pages
Color missing or very light print output exhibited on all colors on pages printed
Downloading the latest Lexmark printer firmware
Updating the Lexmark printer firmware
Knowledge base
Knowledge Base Solution

Release Station icon is missing from the device for Pharos BluePrint 4.2

'Release Station' Icon Is Missing from the Device for Pharos BluePrint 4.2
The
Release Station
button icon is missing irregardless of the eDAS (Document Accounting Solution) being installed and configured properly.
Click here for illustration.
Suggested Remedy
The
secure release
 feature is not selected in the terminal of the MFP.
To select secure print release:
  1. Go into the Blueprint Administrator,
    Device Management
    >
    Terminals
    .
  2. Select the terminal of the MFP.
  3. Next to Terminal Features, check
    Secure Release Here
    .
  4. Click Apply.
  5. Restart eDAS application on the MFP.
Still Need Help?
If you require additional assistance, please see
Contact
 information.
NOTE:
 When calling for support, you will need your
printer model/machine type
 and
serial number
(
SN
). Please be near the products described in this article to expedite the support process and reduce call-back situations.
LEGACY ID:
SO6924

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