Single-Function: T650, T652, T654, T656, MS710, MS711, MS810, MS811, MS812, MS911, X464, X466, X544, X546, X651, X652, X654, X656, X658, X734, X736, X738, X850, X860, X862, X864, W850 and 6500

Multifunction: MX410, MX417, MX510, MX511, MX517, MX610, MX611, MX710, MX711, MX810, MX811, MX812, X548, X746, X748, X792, X852, X854, X925, X950, X952, X954, XC2130, XC2132, XM1140, XM1145, XM3150, XM5163, XM5170, XS734, XS736, XS738, XS548de, XS652de, XS654de, XS656de, XS658dfe, XS658dme, XS748de, XS795dte, XS796de, XS796dte, XS798dte, XS798de, XS860de, XS862de, XS864de, XS925de, XS950de, XS955de, MX6500 and WS850

Solution / Software: Card Authentication, Print Release and Smart Card Authentication

Swiping or inserting your card leads to an authentication error. This particular error relates to a decrypt-integrity check failure.

Check and verify that your certificates are correct and valid.

To do this:

* Entity that issues a digital certificate (CA certificate), which certifies the ownership of a public key by the named subject of the certificate.

** Privacy-enhanced Electronic Mail (PEM) is a common encoding file format for security certificates that contains an included base64 (ASCII) encoded block of data encapsulated within it.

Have the following available when calling Lexmark Technical Support;

LEGACY ID:

SO8044