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  5. How to Locate the Serial Number, TLI, Config ID, and Machine Type on a Lexmark CS310, CS410, CS510, CX310, CX410, and CX510
Smart Card Authentication

Smart Card Authentication

Solution type: Device Based

Smart Card Authentication Support

Knowledge Base Solution
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Secured jobs are unexpectedly printed with Pharos BluePrint 4.2
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Unable to Scan to HomeDirectory when HomeDirectory Attribute Is an IP Address
User ID Not Authorized message after logging in using PKI/SCAC
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Unable to launch Device Quotas authenticated with SCAC after upgrading Lexmark CX510 to EC6 Firmware
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Accessibility Resources for Lexmark Products
Performing a network trace
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How to Locate the Serial Number, TLI, Config ID, and Machine Type on a Lexmark CS310, CS410, CS510, CX310, CX410, and CX510
Exporting or importing the Virtual Configuration Center (VCC) 'Bundle.ZIP' configuration file
Exporting and importing user-defined configuration settings
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Capturing a spool or job file in Macintosh OS
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Knowledge base
Knowledge Base Solution

How to Locate the Serial Number, TLI, Config ID, and Machine Type on a Lexmark CS310, CS410, CS510, CX310, CX410, and CX510

Overview
When contacting
Lexmark Technical Support
or arranging warranty service, you will need to know your printer's
machine
(
model
)
type
and
serial number
(
SN
).
Purpose
This article explains how to find information such as the
serial number
,
top-level indicator
(
TLI
), and
machine type
 on the printer.
NOTE:
 The printer
serial number
is also listed on the
menu settings page
(s) which you can print from the printer operator panel.
What to do
Pull out the
standard paper tray
 (
Tray 1
) and refer to the
red
box in image below to find the information's location.
Click Image to Enlarge
NOTE:
 The
13-digit Serial Number
(
SN
) format will apply to
Lexmark CS310
,
CS410
,
CS510
,
CX310
,
CX410
, and
CX510
printers as well as all of the forthcoming Lexmark products.
Still Need Help?
If you have any questions or encounter issues locating the printer's information, please contact
Lexmark Technical Support
. Please be prepared to describe the problem you are experiencing, the error message on the display, and any troubleshooting steps you have already taken to find a solution. Please call from near the printer in case the technician on the phone asks you to perform a task involving the printer. Find contact information for service in other countries/geographies on the customer support site.
LEGACY ID:
HO3870

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