Smart Card Reader driver and firmware requirements
Smart Card Reader driver and firmware requirements
How to Test Whether LPM Badge Authentication Service Is Active
How to Test Whether LPM Badge Authentication Service Is Active
How to Extract Domain Issuing Certificate from Internet Explorer
How to Extract Domain Issuing Certificate from Internet Explorer
Busy please wait message after pressing Release Station for Pharos BluePrint 4.2
Busy please wait message after pressing Release Station for Pharos BluePrint 4.2
An application error has occurred message after badge-in or entry of username/password authentication for Pharos BluePrint 4.2
An application error has occurred message after badge-in or entry of username/password authentication for Pharos BluePrint 4.2
Release Station icon is missing from the device for Pharos BluePrint 4.2
Release Station icon is missing from the device for Pharos BluePrint 4.2
Secured jobs are unexpectedly printed with Pharos BluePrint 4.2
Secured jobs are unexpectedly printed with Pharos BluePrint 4.2
SCAC: Error Message, 'User cannot find KDC for requested realm'
SCAC: Error Message, 'User cannot find KDC for requested realm'
Unable to Scan to HomeDirectory when HomeDirectory Attribute Is an IP Address
Unable to Scan to HomeDirectory when HomeDirectory Attribute Is an IP Address
User ID Not Authorized message after logging in using PKI/SCAC
User ID Not Authorized message after logging in using PKI/SCAC
badge-reader-does-not-work-when-printer-is-in-stan
badge-reader-does-not-work-when-printer-is-in-stan
Unable to launch Device Quotas authenticated with SCAC after upgrading Lexmark CX510 to EC6 Firmware
Unable to launch Device Quotas authenticated with SCAC after upgrading Lexmark CX510 to EC6 Firmware
Lexmark Smart Card Authentication: Scan to Homedirectory is not working
Lexmark Smart Card Authentication: Scan to Homedirectory is not working
Using caps-lock to input non-alphanumeric characters or passwords result in a login failure
Using caps-lock to input non-alphanumeric characters or passwords result in a login failure
Authentication Errors Due to Improper CA Certificate Installed on Multiple Product Generations
Authentication Errors Due to Improper CA Certificate Installed on Multiple Product Generations
Unable to Use Alternate Login Method when Control Panel Login Is Set To SmartCard
Unable to Use Alternate Login Method when Control Panel Login Is Set To SmartCard
How to Enable Audible Beeps on Popular Omnikey Card Readers
How to Enable Audible Beeps on Popular Omnikey Card Readers
Unable to Connect to the Users Database. Please contact system Administrator message displayed after authenticating
Unable to Connect to the Users Database. Please contact system Administrator message displayed after authenticating
Decrypt Integrity Check Failed Message with Smart Card Authentication Client (SCAC)
Decrypt Integrity Check Failed Message with Smart Card Authentication Client (SCAC)
Lexmark Smart Card Authentication: Badge Reader Does Not Work When Proximity Sensor Awakens Printer or MFP
Lexmark Smart Card Authentication: Badge Reader Does Not Work When Proximity Sensor Awakens Printer or MFP
Unable to authenticate Smart Card after Windows update
Unable to authenticate Smart Card after Windows update
Unable to Scan to HomeDirectory when Using SNF on a SCAC-Enabled MFP
Unable to Scan to HomeDirectory when Using SNF on a SCAC-Enabled MFP
Logs Gzip Compressed File Support and Collection Explained
Logs Gzip Compressed File Support and Collection Explained
Capturing the Device Description (DEVD) and Output Queue (OUTQ) settings in AS/400
Capturing the Device Description (DEVD) and Output Queue (OUTQ) settings in AS/400
Creating and exporting a Spool File from AS/400 to a Windows PC
Creating and exporting a Spool File from AS/400 to a Windows PC
Capturing an IPDS Trace in AS400 / OS400 Environments
Capturing an IPDS Trace in AS400 / OS400 Environments
Printers are not communicating with the Cloud Fleet Management
Printers are not communicating with the Cloud Fleet Management
Audio feedback still audible when 'Button Feedback' setting is turned off
Audio feedback still audible when 'Button Feedback' setting is turned off
How to Locate the Serial Number, TLI, Config ID, and Machine Type on a Lexmark CS310, CS410, CS510, CX310, CX410, and CX510
How to Locate the Serial Number, TLI, Config ID, and Machine Type on a Lexmark CS310, CS410, CS510, CX310, CX410, and CX510
Exporting or importing the Virtual Configuration Center (VCC) 'Bundle.ZIP' configuration file
Exporting or importing the Virtual Configuration Center (VCC) 'Bundle.ZIP' configuration file
Exporting and importing user-defined configuration settings
Exporting and importing user-defined configuration settings
How to upgrade new Embedded Solutions Framework (eSF) applications for Lexmark Print Management (LPM-SaaS and LPM-Serverless)
How to upgrade new Embedded Solutions Framework (eSF) applications for Lexmark Print Management (LPM-SaaS and LPM-Serverless)
Colors are too dark or black shading is covering partial or entire page
Colors are too dark or black shading is covering partial or entire page
'Supply notification settings' alert failures: VCC name changes in EC4 (.P416) and backwards EC firmware compatibility
'Supply notification settings' alert failures: VCC name changes in EC4 (.P416) and backwards EC firmware compatibility
Missing color plane or very light color (one color) on printed pages
Missing color plane or very light color (one color) on printed pages
An application error has occurred message after badge-in or entry of username/password authentication for Pharos BluePrint 4.2
"An Application error has occurred" Message After Badge-In or Entry of Username/Password Authentication for Pharos BluePrint 4.2
What you will see
You badge-in or enter your authentication username and password credentials and receive an '
An application error has occurred
' message. Click here for illustration.
Suggested Remedy
To add a managed device:
- Go into the Blueprint Administrator,Secure Release>Print Groups.
- If the terminal of the used MFP is not in a print group, add it by using the Add Managed Device button.
Still Need Help?
If you require additional assistance, please see
Contact
information.
NOTE:
When calling for support, you will need your printer model/machine type
and serial number
(SN
). Please be near the products described in this article to expedite the support process and reduce call-back situations. LEGACY ID:
SO6923
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