When a customer scans to a network using a workflow created through Solutions Composer (

SoCo

), "An unexpected application error occurred. Contact your solution provider if the problem persists" error message is registered.

To correct this issue, update the

Solution Composer Agent

to version

2.9.2.2

.

If you require additional assistance, please close this window and locate

Get In Touch with Lexmark!

for contact information.

NOTE:

When calling for support, you will need your

printer model

/

machine type

and

serial number

(

SN

).

Please be near the products described in this article to expedite the support process and reduce callbacks.

LEGACY ID:

SO8217