An issue occurs when the customer scans an unreadable document using

Multi-Send

and

Barcode Discovery

in Solution Composer.

NOTE:

The app should assign a generic filename for the unreadable barcode, which unfortunately does not happen.

Step	Action
1	Update the printer’s Solution Composer app to version 2.9 or later .
2	Should the issue persist, please contact Lexmark technical support for additional diagnosis and troubleshooting.

If you need additional assistance, please close this window, go to your product's support page and locate

Get In Touch with Lexmark!

for contact information.

NOTE:

In order to expedite the support process, please be prepared to provide information regarding your issue, e.g.,

name and version of solution

,

problem description

, and

affected printer models

.

Additional information may be requested by the support agent.

LEGACY ID:

SO7944