The

Multi Send

and

Solution Composer

apps only support FTP passive mode.

Native FTP can support both active and passive FTP modes. However, the solutions listed above use a different component for the FTP functionality (which also makes use of third-party libraries) to give them greater flexibility and control. This component is currently designed to make FTP connections via

passive mode only

and does not support active mode.

If you need additional assistance, please close this window, go to your product's support page and locate

Get In Touch with Lexmark!

for contact information.

NOTE:

When calling for support, you will need your

printer model/machine type

and

serial number

(

SN

).

Please be near the products described in this article to expedite the support process and reduce call-back situations.

LEGACY ID:

FA1035