Unable to open older versions of Solution Composer (Designer) solution files in newer versions of the app. | Solution Composer

Solution Composer

Solution Composer

Solution type: Device Based

Solution Composer Support

Troubleshooting

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Unable to open older versions of Solution Composer (Designer) solution files in newer versions of the app.

Bar code templates cannot be retrieved in Solution Composer (Designer)

Unable to open older versions of Solution Composer (Designer) solution files in newer versions of the app.

Solution Composer (Designer) 2.x solution files (.lwfs) cannot be opened in Solution Composer (Designer) 3.x. The app keeps asking for a password.

Issue description

Solution files (.lwfs) that contain secure workflows such as Secure E-mail and Secure E-mail Confirmation, cannot be opened in Solution Composer (Designer) 3.x. A password prompt is repeatedly displayed.

If the cancel button is clicked, an “Invalid Save File” error is displayed on the screen.

Solution

This is functioning as designed. Solution Composer 3.x has dropped support for secure workflows such as Secure E-mail and Secure E-mail Confirmation.

The workaround is to manually recreate old (2.x) solutions in Solution Composer (Designer) 3.x:

Load the .lwfs using an older version of Solution Composer (Designer) 2.x.

Remove Secure E-mail destinations and replace them with E-mail destination.

Save the .lwfs file.

After saving, Solution Composer (Designer) 3.x will now accept the new .lwfs file.

Since Secure E-mail has been removed, settings for secure e-mail will now be configured in the printer. Go to the printer’s Embedded Web Server (EWS
) > Settings
> E-mail
> E-mail Setup
.

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