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Solution type: Device Based

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Error message appears when sending files to multiple email addresses

Lexmark Solution Composer (SoCo) ? An Error Message Appears when Sending Files to Multiple E-mail Addresses
What you will see
When trying to send files to multiple e-mail addresses from Lexmark Solution Composer, an error message appears on the printer control panel. In these sample screen shots, the e-mail address destination selection is outlined in
red
and labeled Image 1 on the left-hand side, and the printer control panel error message is labeled Image 2 on the right-hand side.
NOTE:
This issue happens only on Solution Composer Agent with lower-level versions.
Solution
Upgrading the
Solution Composer Agent
to
2.9.1.2
version will fix the issue. Please go to this link to download SoCo 2.9.1.2 version and refer to Unable to install solutions via the embedded web server for the steps to install the latest solutions version.
Still need help?
The support agent may request additional information.
LEGACY ID:
SO8010