When using Scan to Secure Mail deployed from Solution Composer, an

extra blank attachment

in

.txt

format is sent to the destination e-mail.

NOTE:

A single file is sent when using the regular Scan to E-mail with the same destination.

Update the printer’s Solution Composer app to version

2.7.2

or

later

.

If you need additional assistance, please close this window, go to your product's support page and locate

Get In Touch with Lexmark!

for contact information.

NOTE:

In order to expedite the support process, please be prepared to provide information regarding your issue, e.g.,

name and version of solution

,

problem description

, and

affected printer models

.

Additional information may be requested by the support agent.

LEGACY ID:

SO7611