1. Support
  2. Solutions
  3. Scan to OCR
  4. Interactive user guide
  5. Scan to Hard Disk escalation requirements
Scan to OCR

Scan to OCR

Solution type: Device Based

Scan to OCR Support

Scan to Hard Disk escalation requirements

This article shows the additional information required to escalate Scan to Hard Disk issues.
Before proceeding, make sure to fill out the Main escalation information requirement and gather the eSF applications primary escalation requirements.
Gather the additional requirements specific to Scan to Hard Disk issues.
Requirement and relevance
How to obtain
Sample File (For Output file Issues)
 
The information is used for simulation and analysis.
  1. Open the printer's EWS via a web browser (e.g., Mozilla Firefox, Google Chrome).
  2. Enter the printer's
    IP address
    (e.g.,
    http://192.168.1.2
    ).
  3. Select
    Applications
    >
    Scan to Hard Disk Web Retrieval
    .
  4. Click the file to download.
LEGACY ID:
FA993
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