Requirement and relevance | How to obtain |
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Version of Windows Operating system used for Network Share The information is used for simulation and analysis. | Enduser provided
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You must verify whether IP address or Hostname is used. The information is used for simulation and analysis. | Enduser provided
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You must verify whether the server is in Domain or Workgroup. The information is used for simulation and analysis. | Enduser provided |
You must verify whether "Network Domain" is correctly entered in the application configuration webpage. The information is used for simulation and analysis. |
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Is the server IP pingable and can the share be opened from another machine? The information is used for simulation and analysis. | Enduser provided |
If the network share is a Windows 7 machine, verify whether the following are turned ON:
The information is used for simulation and analysis. | On the network share machine, navigate to Control Panel > Network and Internet > Network and Sharing Center , and then click Change advanced sharing settings .
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You must verify whether the network share machine's Windows Firewall is turned ON or OFF. If turned ON , check whether exceptions are set properly.The information is used for simulation and analysis. | On the network share machine, navigate to Control Panel > System and Security > Windows Firewall > click on Turn Windows Firewall on or off .Verify whether the followings are turned ON or OFF ?
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You must verify whether the network share and the printer have the same WINS and DNS server configured. The information is used for simulation and analysis. | To locate WINS and DNS servers of the network share on the computer ,
To find WINS and DNS servers of the network share on the printer ,
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Folder Permission Settings This contains the information about User Privileges ; e.g., Read Only, Write, etc. |
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Security Permission Settings This contains the information about Users’ Security Privileges ; e.g., Read Only, Write, etc. |
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