1. Support
  2. Solutions
  3. Scan to OCR
  4. Interactive user guide
  5. Downtime Reports escalation requirements
Scan to OCR

Scan to OCR

Solution type: Device Based

Scan to OCR Support

eSF Applications
eSF applications primary escalation requirements
Deployment escalation requirements
Card copy and eco copy escalation requirements
Device quotas escalation requirements
Fax forward and forms and favorites escalation requirements
MFP usage escalation requirements
Scan Center escalation requirements
Scan to Hard Disk escalation requirements
Scan to Network escalation requirements
Scan to SharePoint escalation requirements
Scan to Docuware escalation requirements
Downtime Reports escalation requirements
eDAS and RegisterME escalation requirements
Interact for Lexmark escalation requirements
AccuRead Automate escalation requirements
additional-requirements-v55431569
Knowledge base
Escalation checklist
Solutions and device-based app requirements
eSF Applications

Downtime Reports escalation requirements

This article shows the additional information required to escalate Downtime Reports issues.
Before proceeding, make sure to fill out the Main escalation information requirement and gather the eSF applications primary escalation requirements.
Gather the additional requirements specific to Downtime Reports issues.
Requirement and relevance
How to obtain
Source Type
 
The information is used for simulation and analysis.
Enduser provided
  • FTP
  • Network
Folder structure of the source type
 
The information is used for simulation and analysis.
Enduser provided
File size of the files being uploaded to the printer’s Hard Disk
 
The information is used for simulation and analysis.
Enduser provided
Size per folder
 
The information is used for simulation and analysis.
Enduser provided
Activity Logs
 
The information is used for simulation and analysis.
Downtime Reports Activity Logs:
  1. From the Embedded Web Server, access the web application.
  2. Edit the URL by adding /logs. For example,
    (where IP is the printer IP address).
LEGACY ID:
FA993

This site uses cookies for various purposes including enhancing your experience, analytics, and ads. By continuing to browse this site or by clicking "Accept and close", you agree to our use of cookies. For more information, read our Cookies page.