Step
| Action
|
1
| Go to Start >Control Panel – Printers or Devices and Printers (for Windows 8 and below) or Settings – Devices – Printers and Scanners (for Windows 10). |
2
| Right-click on the printer, and then select Printing Preferences . |
3
| Click on Other Options tab. |
4
| Select Print error information , and then click OK . |