Clear the error by powering off the device and removing any media that could possibly be stuck in the fuser. (See the images below on how to remove the printer supplies and access the fuser area.) Power the printer back on after making sure that it is clear from any obstruction.

Heavy or thick media may possibly cause a 121.08 error. Check the media that you are using as to whether the printer supports it.

See the "

Paper and specialty media guide

" section of the printer's User's Guide to verify that your media meets all recommendations.

Should the error return after printing some pages, you can try changing the media type setting.

Example:

If media type is initially set to “labels” or “cardstock”, changing it to "

plain paper

" can lower the error's frequency.

After changing the media type setting, monitor the resulting print quality and error rate.

Should error return or if changing the “Media Type” settings compromises the quality of the printout, please contact

Lexmark Technical Support

for additional troubleshooting recommendations.