32.59 or 33.13 Error message

32.59 or 33.13 error message

Issue description

The printer is posting a
32.59 - Unsupported Cartridge
or
33.13 - Unsupported Fuser
error.

Solution

  • Make sure that the toner cartridge, imaging unit, and fuser are all genuine Lexmark supplies.
  • If the toner cartridge, imaging unit, and fuser are third-party supplies, then replace them with genuine Lexmark supplies.
Refer to the following for more information on genuine Lexmark parts and supplies: