A 'Re-install Missing or Unresponsive Fuser [31.80] Error' Appears

A “Re-install missing or unresponsive fuser [31.80]
” message usually means someone removed the fuser while the power was still on. This can also occur if someone removed the fuser while the printer was in Sleep mode
and, subsequently, the printer wakes up from Sleep mode
.

End of life consumables
such as fuser
, transfer roll
, and/or pick tires
can cause some errors. Check the fuser's status using the printer's Control Panel
. Order a maintenance kit
if the fuser is already near its 'end of life' state.

Solution

Power off the printer.

Open the printer's rear door
as seen here.

Open the fuser access door
as seen here.

Reseat the fuser and rotate the blue thumbscrews
clockwise
(as shown in this image) to tighten and lock the fuser.

Power on the printer again and make sure the fuser error message has discontinued.

If the 31.80
error discontinues and the printer returns to Ready
screen, then the problem is solved. Otherwise, contact Lexmark Technical Support
to set up service for the printer.

LEGACY ID: TE505

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