Knowledge base Error codes and messagesError codes
A 'Re-install Missing or Unresponsive Fuser [31.80] Error' Appears
A 'Re-install Missing or Unresponsive Fuser [31.80] Error' Appears for MS71x, MX71x, MS81x, MX81x
Issue description
A “
Re-install missing or unresponsive fuser [31.80]
” message usually means someone removed the fuser while the power was still on. This can also occur if someone removed the fuser while the printer was in
Sleep mode
and, subsequently, the printer wakes up from
Sleep mode
.
End of life consumables
such as
fuser
,
transfer roll
, and/or
pick tires
can cause some errors. Check the fuser's status using the printer's
Control Panel
. Order a
maintenance kit
if the fuser is already near its 'end of life' state.