Knowledge base Error codes and messagesError codes
32.xx Replace Unsupported Fuser Error
What you will see
When you power the printer
On
, you will encounter the following
Unsupported Fuser Error Codes
:
32.15
32.24
32.33
32.18
32.27
32.36
32.21
32.30
32.39
Recommended fix
These listed error codes indicate that the printer has detected a
N
on-g
enuine
fuser
installed. Make sure to power the printer
Off
, install a
Genuine Lexmark fuser
andthen power it back
On
to restore it to the
Ready
state.
Before removing the fuser, make sure to take caution since the Inside of the printer might be hot. Follow the instruction provided by the image below to avoid any injury.
Explanation
Your Lexmark printer is designed to function best with
Genuine Lexmark supplies and parts
. Using
third-party
/
non-genuine
supplies or parts may affect the performance, reliability, or life of the printer and its imaging components.
IMPORTANT!
Use of third-party supplies or parts can affect warranty coverage. Damage caused by the use of third-party supplies or parts may not be covered by the warranty.
Still need help?
If you require additional assistance, please close this window and locate
Get In Touch with Lexmark!
for contact information.
NOTE:
When calling for support, you will need your
printer model
/
machine type
and
serial number
(
SN
).
Please be near the products described in this article to expedite the support process and reduce callbacks.
LEGACY ID:
SO8346
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