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Capturing a spool or job file in Macintosh OS

This article outlines the steps required to create and capture a spool or job file in a Macintosh environment.

Overview

This article outlines the steps required to create and capture a
spool
or
job file
in a
Macintosh
environment. Capturing the spool file is useful in the analysis and troubleshooting of print errors and anomalies.

Procedure

Follow the steps below:
  1. Open the
    Terminal
    , type
    cd /tmp/
    and press
    Enter
    to go to the tmp folder.
  2. Create a test file while in the
    tmp
    directory. To do so, type:
    vi filename.txt
    (for example,
    vi jobfile.txt
    )
  3. Reopen the
    Terminal
    , and type the following:

      cd /etc/cups
      and press
      Enter
      to open the
      cups
      folder

      sudo vim cups-files.conf
      and press
      Enter
      to open
      cups-files.conf
      file

  4. In the
    cups-files.conf
    file, find the line
    #FileDevice No
    , remove the
    #
    symbol from the start of the line, and replace
    No
    with
    Yes
    . Then save the file and exit.
  5. Open a web browser and type
    localhost:631
    to open the
    CUPS
    web page.
  6. Go to
    Administration
    tab >
    Server
    >
    Edit Configuration File
    .
  7. In the second line, type
    FileDevice Yes
    and save changes.
    Enter
    username
    and
    password
    , if prompted. The Server
    restarts automatically
    . This allows the CUPS scheduler to create a
    job file
    in File Device.
  8. Reopen a web browser and type
    localhost:631
    to reopen the CUPS web page. Then go to
    Printers
    and select the printer (for example, MS610).
  9. Click the
    Administration
    drop-down, and select
    Modify Printer
    .
    Enter
    username
    and
    password
    , if prompted.
  10. The
    Modify
    menu opens. Select
    Internet Printing Protocol
    (
    ipp
    ) option, and click
    Continue
    .
  11. Type
    file:/tmp/jobfile.txt
    in the
    Connection
    text box, and click
    Continue
    .
    The printer prints to a text file which is called the
    job file
    .
  12. Do
    not
    change any other options. Click
    Modify Printer
    .
    Clicking Modify Printer
    restarts
    cups.
  13. Go to
    Printers
    tab, click the
    Maintenance
    drop down, and select
    Print Test Page
    . Check if a job file is created in the
    file:/tmp/jobfile.txt
    location.
  14. Print the actual job.
LEGACY ID:
HO3933