1. Support
  2. Solutions
  3. Solution Composer
  4. Interactive user guide
  5. Checking the latest Lexmark printer firmware
Solution Composer

Solution Composer

Solution type: Device Based

Solution Composer Support

Knowledge Base Solution
"How To" and General Information
Troubleshooting
Release Notes
Logs Gzip Compressed File Support and Collection Explained
Exporting and importing user-defined configuration settings
Capturing the Device Description (DEVD) and Output Queue (OUTQ) settings in AS/400
Creating and exporting a Spool File from AS/400 to a Windows PC
Capturing an IPDS Trace in AS400 / OS400 Environments
Printing to file or creating a print output file
Performing a network trace
Obtaining the Menu Settings page (MSP)
Lexmark Device Quota: monthly usage fails to reset
Exporting or importing the Virtual Configuration Center (VCC) 'Bundle.ZIP' configuration file
How to upgrade new Embedded Solutions Framework (eSF) applications for Lexmark Print Management (LPM-SaaS and LPM-Serverless)
'Supply notification settings' alert failures: VCC name changes in EC4 (.P416) and backwards EC firmware compatibility
Capturing a spool or job file in Linux
Capturing a spool or job file in Macintosh OS
Downloading the latest Lexmark printer firmware
Checking the latest Lexmark printer firmware
Unable to deploy eSF apps and settings
Updating the Lexmark printer firmware
Audio feedback still audible when 'Button Feedback' setting is turned off
Accessibility Resources for Lexmark Products
Knowledge base
Knowledge Base Solution

Checking the latest Lexmark printer firmware

Checking the printer firmware to latest version.

Overview

Firmware update is essential to enhance the printer’s performance and/or fix printer issues. However, this procedure should only be performed if
Lexmark Technical Support
 has recommended a firmware update.
Recommendations will be made by a technician if a printer function or printing anomaly is known to be corrected by updating the printer firmware.

How to check the latest firmware version

To check the latest printer firmware version, perform the following steps:
  2. Click on
    Customer Support
    , then select
    Downloads & Drivers
    .
  3. Input you
    Device Model
    , then click
    Find Drivers & Downloads
    .
  4. The
    first result
     from the list will show the
    latest firmware version
    .

How to identify the printer firmware version

To identify your current firmware code, try either of the following options:
Option 1:
Print the
Menu Settings Page
(
MSP
).
  1. On the printer control panel, press
    Menu
    or
    Settings
    .
  2. Press
    Reports
    .
  3. Press
    Menu Settings Page
     to print.
  4. Look for the
    Device Information
     section on the print outs.
  5. Look for
    Base
    or
    Engine
    .
Option 2:
If the printer is connected to the network, you may check its firmware code through the
Embedded Web Server
 (
EWS
).
  1. Open a browser (e.g.,
    Internet Explorer
    ,
    Mozilla Firefox
    ,
    Google Chrome
    , etc.) and enter the printer
    IP address
    .
  2. Click
    Reports
    .
  3. Click
    Device
    or
    Device Information
    .
  4. Look for
    Base
    or
    Engine
    .
LEGACY ID:
HO550

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