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Solution type: Device Based

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Capturing a spool or job file in Linux

How to Capture a Spool or Job File in Linux

Issue description

This article outlines the steps required to create and capture a
spool
or
job file
in a
Linux
environment. Capturing the spool file may prove useful in the analysis and troubleshooting of print errors and anomalies.

Solution

  1. Open the
    Command terminal
    , type
    cd /tmp/
    and press
    Enter
    to go to the tmp folder as seen here.
  2. Create a test file while in the
    tmp
    directory. To do so, type:
    vi filename.txt
    (e.g.,
    vi jobfile.txt
    )
  3. Open a web browser and type
    localhost:631
    to open the
    CUPS
    web page as seen here.
  4. Go to
    Administration
    tab >
    Server
    >
    Edit Configuration File
    .
  5. In the second line, type
    FileDevice Yes
    and save changes. Click here for an illustration.
    Enter
    username
    and
    password
    , if prompted. The Server will
    restart automatically
    . This allows the CUPS scheduler to create a
    job file
    in File Device.
  6. Reopen a web browser and type
    localhost:631
    to reopen the CUPS web page. Then go to
    Printers
    tab and select the printer (e.g.,MS610) as seen here.
  7. Click on the
    Administration
    drop down, and select
    Modify Printer
    . Click here for an illustration.
  8. Use
    Appsocket/HP JetDirect
    instead of
    IPP
    to get a the appropriate information in the system as seen here.
  9. Type
    file:/tmp/jobfile.txt
    in the
    Connection
    text box, and click
    Continue
    . Click here for an illustration.
    The printer will print to a text file which is called the
    job file
    .
  10. Do
    not
    change any other options. Click on
    Modify Printer
    as seen here.
    Clicking Modify Printer will
    restart
    cups.
  11. Go to
    Printers
    tab, click on the
    Maintenance
    drop down, and select
    Print Test Page
    . Check if a job file is created in the
    file:/tmp/jobfile.txt
    location. Click here for an illustration.
  12. Print the actual job.
    Click here to view a sample job file.
LEGACY ID:
HO3932