Requirement and relevance | How to obtain |
---|---|
Cartridge part number and date code The information is important for failure analysis investigation. | End‑user provided |
Starter toner or Aftermarket toner cartridge? The information is important for failure analysis investigation. | End‑user provided |
Device Statistics pages – should reflect the suspected cartridges The information is important for failure analysis investigation, especially for YIELD complaints. | End‑user provided |
Menu Settings pages The information is important for failure analysis investigation, especially for YIELD complaints. | End‑user provided |
Event log The information is important for failure analysis investigation. | End‑user provided |
Example pages of bad print quality The information is used if dealing with print quality complaint. | End‑user provided |