Requirement and relevance | How to obtain |
---|---|
Power cable topology An exact description of the printer power connection is used for diagnosis. | End‑user provided |
Lights on the printer that turns on The information is used for analysis. | End‑user provided |
Power outages The information is used for analysis. | End‑user provided |
Use of UPS/Surge protectors The information is used for analysis. | End‑user provided |
Option cards installed or attached The information is used for analysis. | End‑user provided |
Sounds or noises description The information is used for analysis. | End‑user provided |
Beeps and number of beeps The information is used for analysis. | End‑user provided |
Environmental conditions The information is used for analysis. | End‑user provided |
If possible, previous service actions performed and install dates The parts replaced and service notes. | End‑user or support agent provided |