Smart Card Authentication

Smart Card Authentication

Solution type: Device Based

Smart Card Authentication Support

Media escalation requirements

This article shows the primary information required to escalate media issues.
Before proceeding, make sure to fill out the Main escalation information requirement.
Gather the primary requirement for media issues.
Requirement and relevance
How to obtain
Media samples
 
The information is used for simulation and analysis.
Mailed directly by Call Center or Country Specialist
Paper media specifications
Specify the
paper brand
,
type
,
weight
,
size
, and
grain
.
 
The information is used for analysis.
End‑user provided
Specified # of requested sheets; for example, one ream (500 Sheets)
 
The information is used for simulation and analysis.
End‑user provided
Menu Settings page
 
This document contains all the printer settings and running firmware code.
Print quality pages, if applicable
 
The information is used for analysis.
End‑user provided
LEGACY ID:
FA870