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Smart Card Authentication

Smart Card Authentication

Solution type: Device Based

Smart Card Authentication Support

Fax requirements
Fax primary escalation requirements
Fax‑ send and receive additional escalation requirements
Fax from computer additional escalation requirements
Fax forward to e‑mail additional escalation requirements
Fax forward to FTP additional escalation requirements
Fax forward to eSF additional escalation requirements
Knowledge base
Escalation checklist
Fax requirements

Fax from computer additional escalation requirements

This article serves as a guide to gathering necessary information before opening an escalation item for Fax from Computer issues.

Fax from Computer

Before proceeding, make sure to fill out the Main escalation information requirement and gather the primary requirements for fax‑related issues as seen here Fax primary escalation requirements.
Requirement and Relevance
How to Obtain
Driver Type used
Info is used for simulation and analysis.
Post Script (PS) is recommended.
  1. Click
    Start
     >
    Printer and Faxes
    (Windows XP) or
    Device and Printers
     (Windows 7).
  2. Right-click on the
    Print Queue
    used for faxing, and then select
    Printer Properties
    .
  3. Select
    About
    tab, capture a screenshot, and then paste to MS Word, PowerPoint or any document processor application.
For 900 issues related to Fax, you may also refer to 900.xx primary escalation requirements.
LEGACY ID:
FA868

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