You cannot release any print jobs containing

special characters

in the file name, web site address, or web content using the following apps:

NOTE:

The LDD client service

fails

to start when the print job contains special characters.

See supported printers list found at Lexmark Print Management Administrator's Guide and Lexmark Document Distributor Administrator's Guide.

Update to the following versions:

To obtain this version, please contact your next level of support or

Lexmark Technical Support

and reference this article ID. Support personnel can assist with the update procedure if necessary.

Improved handling of document file names with special characters in LDD printer ports

NOTE:

For more details on specific versions and fix information, please see

Readme

file included in the installation package.

If you need additional assistance, please close this window, go to your product's support page and locate

Get In Touch with Lexmark!

for contact information.

NOTE:

In order to expedite the support process, please be prepared to provide information regarding your issue, e.g.,

name and version of solution

,

problem description

, and

affected printer models

.

The support agent may request additional information.

LEGACY ID:

SO7731