Replacement parts escalation requirements
This article shows the primary information required to escalate replacement parts issues.
Before proceeding, make sure to fill out the Main escalation information requirement.
Gather the primary requirement for replacement parts issues.
Requirement and relevance | How to obtain |
|---|---|
Photo of the original part The information is important to show the comparison with the received part. | Technician/customer provided |
Photo of the received part The information is important to show the comparison with the original part. | Technician/customer provided |
Part label (original and received) The information is very important in sorting the parts inventory. | Technician/customer provided |
Source of FRU The information is very important in sorting the parts inventory. | Technician provided |
LEGACY ID:
FA870
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