Embedded Solution Log File
It documents all the errors or crashes experienced by the eSF apps' user.
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Open printer's Web interface. Open a Web browser; e.g., IE, Mozilla Firefox, Google Chrome. Enter the printer's IP Address followed by /se , e.g., http://192.168.1.2/se
Select Embedded Solutions . Lexmark recommends to perform Clear Log File first before proceeding to the next step. This will ensure that new log files will be captured to better isolate the problem. Go to Set Logging Level , select YES for Allow debugging entries in the log?, and hit Submit . This will turn ON Debugging Mode . Reproduce the problem. Do Steps
1 and 2 , and then click on Log File . Copy and Save all the entries.
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It provides a list of all solutions installed on the printer.
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Open printer's Web interface. Open a Web browser; e.g., IE, Mozilla Firefox, Google Chrome. Enter the printer's IP Address followed by /se , e.g., http://192.168.1.2/se
Select Embedded Solutions . Select the Bundle Information . Copy and Save all the entries.
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It contains the history of printer errors and secondary crash codes, which is helpful for diagnosis.
This is just the equivalent of the Event Logs that can be found from the SE web page.
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Open printer's Web interface. Open a Web browser; e.g., IE, Mozilla Firefox, Google Chrome. Enter the printer's IP Address followed by /se , e.g., http://192.168.1.2/se
Select History Information .
Manual collection method:
Release the buttons after ten seconds From the Config Menu, Select Reports and select Print Log
The instruction above is just an example and might vary from one printer model to the other when accessing Config Menu .
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Exported System Information
This file contains comprehensive information on your computer's configuration.
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Click the Start menu > Programs > Accessories > System Tools > System Information .
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This contains the configuration on how the specific eSF application is set up.
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Open printer's Web interface. Open a Web browser; e.g., IE, Mozilla Firefox, Google Chrome. Enter the printer's IP Address followed by /se , e.g., http://192.168.1.2/se
Select Settings > Embedded Solutions . Select Fax forward eSF , and then click on Configure > Export .
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