1. Support
  2. Solutions
  3. Scan to SharePoint
  4. Interactive user guide
  5. Fax forward to e‑mail additional escalation requirements
Scan to SharePoint

Scan to SharePoint

Solution type: Device Based

Scan to SharePoint Support

Fax requirements
Fax primary escalation requirements
Fax‑ send and receive additional escalation requirements
Fax from computer additional escalation requirements
Fax forward to e‑mail additional escalation requirements
Fax forward to FTP additional escalation requirements
Fax forward to eSF additional escalation requirements
Knowledge base
Escalation checklist
Fax requirements

Fax forward to e‑mail additional escalation requirements

This article serves as a guide to gathering necessary information before opening an escalation item for Fax Forward to E-mail issues.

Fax Forward to E-mail

Before proceeding, make sure to fill out the Main escalation information requirement and gather the primary requirements for fax‑related issues as seen here Fax primary escalation requirements.
Requirement and relevance
How to obtain
History Information log
This document contains History Information of the machine.
Required for printers
NOT
included on the supported printers found in Logs Gzip Compressed File Support and Collection Explained; this log is
NOT
 required if
Logs Gzip
 is provided.
  1. Open printer's Web interface.
    To do this:
    1. Open a Web browser; e.g., IE, Mozilla Firefox, Google Chrome.
    2. Enter the printer's
      IP Address
      followed by
      /se
      , e.g.,
      http://192.168.1.2/se
    3. Press
      Enter
      .
  2. Select
    History Information
    .
  3. Save
     the file.
For 900 issues related to Fax, you may also refer to this 900.xx primary escalation requirements.
LEGACY ID:
FA868

This site uses cookies for various purposes including enhancing your experience, analytics, and ads. By continuing to browse this site or by clicking "Accept and close", you agree to our use of cookies. For more information, read our Cookies page.