IP address automatically setting itself to 0.0.0.0 when disconnected from the network

Lexmark M1246

Printer features: Laser, print only, black & white

Lexmark M1246 Support

Network and wireless issues

Troubleshooting and reporting wireless issues for products released later than 2017

Troubleshooting a network communication failure issue

Hostnames in HTTP/FTP proxy setting does not work

IP address automatically setting itself to 0.0.0.0 when disconnected from the network

Resolving a wireless printing issue when using the Comcast/Xfinity and/or Rogers/Shaw cable modems

A network connection error prompts when creating a profile

Installation over WSD port from APW_System package

Capturing an IPDS Trace in AS400 / OS400 Environments

Performing a network trace

Printer ID on the device information page is not displaying a 15 alphanumeric ID

IP address automatically setting itself to 0.0.0.0 when disconnected from the network

IP Address Will Automatically be set to 0.0.0.0 When Disconnected From the Network.

Issue description

When a user disconnects a Lexmark device running firmware version XXXXX.05x.yy
or later from the network, the IP address will automatically be set to 0.0.0.0
. This also occurs even if the device has a static IP already saved in the device.

Solution

To acquire the printer IP address, reconnect the printer to the network. When the network connection is re-established the printer will automatically acquire an IP address. For a static IP connection, the printer recalls the last IP address that was set and restore it once the connection is established.

This is applicable for both a wired and wireless connection;

For printers connected via Ethernet cable
, reattach the cable to the printer.

For printers connected wirelessly
, make sure that the wireless router
/switch
/access point
is powered ON
and the wireless printer is configured to connect to the wireless network.

LEGACY ID: SO8670

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