TGX/Drone Configuration screenshots
This shows how TGX is configured in terms of connecting to the ActiveDirectory (LDAP), Authentications, credentials, etc.
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Go to http://<loadbalancerIP:9780/lmc to open the LMC. Log in using valid credentials. Click on the Solutions tab, on the upper-left pane select TGX/Drone , and then on the lower-left pane select Configuration . Take screenshots of the configuration. Make sure to capture all settings.
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This is required if they have issues with updating roster files.
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Collect from the TGX Server .
Navigate to configure the Base Path to Data Section 1.3 in the TGX solution's Settings (e.g., C:\Program Files\Lexmark\Solutions\apps\wf-ldss\tgx\data ). Note that C:\ can be a different drive letter depending on where the installation files are saved. Obtain the following files:
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