Original File and Spool/PRN File
These captured files can allow the problem to be reproduced.
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From the application, open the Print Dialogue box prior to printing. Enter a check in the Print to file check box. You will be asked to the save a .PRN file instead of printing it.
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Info is used for simulation and analysis.
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E.g., USB, Ethernet, Wireless, Twin-ax, parallel, or other serial connection.
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Driver Type and Driver Version
Info is used for simulation and analysis.
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Go to Printing Preferences > Help > About Tab , and take a screen shot.
Or, Go to Printer Properties > About Tab , and take a screen shot.
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