900.xx related to printing additional escalation requirements

Printer features: Dot matrix

Firmware

900.xx primary escalation requirements

900.xx ‑ boot up failure additional escalation requirements

900.xx error related to DLE additional escalation requirements

900.xx related to printing additional escalation requirements

976.xx primary information requirements

Additional requirements for 900.xx related to printing

Requirement and relevance	How to obtain
Original File and Spool/PRN File These captured files can allow the problem to be reproduced.	From the application, open the Print Dialogue box prior to printing. Enter a check in the Print to file check box. Click Print. You will be asked to the save a .PRN file instead of printing it.
Connection Type used Info is used for simulation and analysis.	E.g., USB, Ethernet, Wireless, Twin-ax, parallel, or other serial connection.
Driver Type and Driver Version Info is used for simulation and analysis.	Go to Printing Preferences > Help > About Tab , and take a screen shot. Or, Go to Printer Properties > About Tab , and take a screen shot.

LEGACY ID: FA876

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