to view your default or user-defined printer configuration settings.
* Printer models introduced after 2013.
Escalations
Certain diagnosis scenarios may require an escalation and a closer evaluation of the Menus Settings page. These pages may be requested by your help desk or a member of Lexmark's Technical Support team.
'Menus settings' capture methods
Printer connection
Capture method
Submittal process...
USB cable
Print the pages and perform a Scan-to-PC using a local* TWAIN-compliant application or Lexmark-provided scan application.
* Requires ship-with local TWAIN driver.
(.PDF, .TIFF, .JPG files are acceptable.)
E-mail
or
fax
the Menu Settings pages to Lexmark Technical Support with all other requested information.