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  5. How to use the Service Restore Tool to retrieve previously deployed licenses
Lexmark C748

Lexmark C748

Druckerfunktionen: Laser, nur Druck, Farbe

Lexmark C748 Kundendienst

Setup, installation, and configuration issues
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Printer Driver Configuration Unchecked when Computer Hibernates or Sleeps
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Obtaining the Menu Settings page (MSP)
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Enabling the generate postscript in driver or disabling the postscript passthrough
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Downloading and installing the print driver
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General Settings for the Embedded Web Server
Identifying if the computer is running Windows or macOS
Slow Driver Responsiveness when Opening Printing Preferences or Print Dialog
Installing the MarkNet N8150, N8250, or N8350 a/b/g/n wireless print server
Downloading fonts from a PCL 5 or PCL XL driver
Exporting and importing user-defined configuration settings
Capturing the Device Description (DEVD) and Output Queue (OUTQ) settings in AS/400
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The Difference Between Power Saver (Sleep) Versus Hibernation on a Lexmark Printer/MFP
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How to use the Service Restore Tool to retrieve previously deployed licenses
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Knowledge base
Setup, installation, and configuration issues

How to use the Service Restore Tool to retrieve previously deployed licenses

How to Use the Service Restore Tool to Retrieve Previously Deployed Licenses
Audience: **LEXMARK PARTNER & TSC AGENT SECTION**
Overview
This article may prove useful if customers cannot retrieve their app license for unexpected reasons.
Retrieving an app license
  1. Log into the Service Restore Tool.
  2. Enter the
    Serial Number
    and click
    Submit
    .
  1. Uncheck
    Include Firmware
    , and click
    Submit
    .
  1. Save the
    Service-Restore-Tool
     <
    Serial Number
     >
    .zip file
     to a specified download directory.
  2. Extract the primary
    Service-Restore-Tool
     <
    Serial Number
     >
    .zip file
     without extracting the individual .zip files.
  1. Double-click on each individual .zip file to view its contents to locate which bundle.zip file(s) contains a license (license
    .lic
    ) file.
    NOTE:
    Some files contain the app (.fls) file, while others contain only settings (.xml) files or license files.
In this example,
82M0097-006.zip
 is the license bundle containing the license.lic file.
R
edeploying the license(s)
  1. Open the printer's EWS; i.e., http://printers_IP_Address.
  2. Click
    Apps
     >
    Import configuration
    .
  3. Browse to the license bundle; i.e.,
    82M0097-006.zip
    .
  4. Click
    Import
    .
LEGACY ID:
HO4030

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