Lexmark C748

Lexmark C748

Druckerfunktionen: Laser, nur Druck, Farbe

Lexmark C748 Kundendienst

How to set the email size limit

How to Set the Email Size Limit on a Multifunction Printer

Issue description

It is common for companies to have an email size limitation set on their mail servers. This setting enforces respect of the company’s email size policy.
When the
Email Size Limit
is set, you may be unable to send some documents.
NOTE:
An email attachment is a larger file than an original file.
The
Email Size Limit
is set to 5000 KB; A 4000 KB file is being emailed.
Step
Action
1
Scan the original document into the MFP.
2
The MFP will convert the document from binary data to Base64 Data.
The conversion adds approximately 33% more information to the document.
3
The Base64 data is sent to the mail server as a 5320 KB file.
4
The mail server rejects the document as it is larger than the
Email Size Limit
.
5
The MFP receives the document back from the mail server.
6
The MFP will convert the document back to binary data and the user will never see the file size increase.

Solution

Make sure the file size of the original document is less than 67% of the
Email Size Limit
.
NOTE:
If you are not sure of the
Email Size Limit
, please contact your network administrator. OR
Using the Web page of the MFP:
Step
Action
Example
1
Go to the Web page of the MFP
N/A
2
Click
Configuration
.
3
Click
Email/FTP Settings
.
4
Click
Email Server Setup
.
5
Click
Max Email Size
.
6
Enter the
Max Email Size
desired in KB.
A setting of
0
means that no size limit has been set.
N/A
If the issue persists, search for more information related to this issue or contact support for further assistance.
LEGACY ID:
HO2828