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  5. How to Set a "Dial Prefix" on a Laser MFP
Lexmark MS711

Lexmark MS711

Printer features: Laser, print only, black & white

Lexmark MS711 Support

How to Set a "Dial Prefix" on a Laser MFP

Overview
Consider this procedure if you observe the following symptoms:
  • You are unable to send a fax.
  • You are behind a PABX and unable to send a fax.
  • You do not hear any dial tones when connecting a standard phone to the phone line.
  • 902
    "No Dial Tone Present" errors display on the the transmission log or job call log.
If you are unsure whether or not you require a dial prefix, please contact your IT support desk or phone system administrator.
How to Set a Dial Prefix
on the MFP
Method 1: Control panel
This method is preferred if the device is not on the network.
  1. Click on the
    MENU
    button.
  2. Click the down-arrow and click on
    SETTINGS
    when visible.
  3. Click on the
    FAX SETTINGS
    .
  4. Select
    ANALOG FAX SETUP
    .
  5. Click on
    FAX SEND SETTINGS
    .
  6. Click on the down-arrow until
    DIAL PREFIX
    is visible.
  7. Enter the necessary value.
  8. Click on
    SUBMIT
    .
IMPORTANT:
You may need to enter additional pauses into the dial prefix in certain environments. Again, see if your phone system administrator for additional assistance.
Method 2: Embedded web server
This method is preferred if the device is on the network and you are not near the machine.
  1. Obtain the printer's TCP/IP address.
  2. Open your web browser.
  3. In the URL field, type http://<
    MFP
    _
    IP_ADDRESS
    >, where
    IP_ADDRESS
    is the TCP/IP address of the printer.
  4. Click on
    SETTINGS
    .
  5. Click on
    FAX SETTINGS
    .
  6. Click on
    ANALOG FAX SETUP
    .
  7. Scroll down to
    DIAL PREFIX
    located under
    FAX SEND SETTINGS
    .
  8. Enter the necessary value.
  9. Click on
    SUBMIT
    .
Other Suggestions
If you are behind a PABX , make sure you have enable this MFP setting. how-to-enable-pabx-for-sending-faxes-in-a-private-.html#how-to-enable-pabx-for-sending-faxes-in-a-private-automated-branch_HO3666 for additional setup information.
Still Need Help?
Please
contact
Lexmark Technical Support for additional assistance.
NOTE:
When calling for support, you will need to know your
printer model type
and
serial number
(
SN
).
Please call from near the printer in case the technician on the phone asks you to perform a task involving the printer.
LEGACY ID:
HO3667