1. Support
  2. Printers
  3. Lexmark MS711
  4. Interactive user guide
  5. How to Set a "Dial Prefix" on a Laser MFP
Lexmark MS711

Lexmark MS711

Printer features: Laser, print only, black & white

Lexmark MS711 Support

Fax issues
etherFAX Support FAQS
Fax Cover page not sent when Sending a Driver-initiated Fax from specific Adobe applications
Fax error codes and recommendations
Unable to receive fax
How to Turn On the 'Enable Fax Scans' and 'Driver to Fax' Settings on Laser MFPs
How to Enable PABX for Sending Faxes in a Private Automated Branch Exchange with Lexmark MFPs
How to Set a "Dial Prefix" on a Laser MFP
How to Adjust Fax Redial Values and Fax Redial Frequency
Knowledge base
Fax issues

How to Set a "Dial Prefix" on a Laser MFP

Overview
Consider this procedure if you observe the following symptoms:
  • You are unable to send a fax.
  • You are behind a PABX and unable to send a fax.
  • You do not hear any dial tones when connecting a standard phone to the phone line.
  • 902
     "No Dial Tone Present" errors display on the the transmission log or job call log.
If you are unsure whether or not you require a dial prefix, please contact your IT support desk or phone system administrator.
How to Set a Dial Prefix
on the MFP
Method 1: Control panel
This method is preferred if the device is not on the network.
  1. Click on the
    MENU
     button.
  2. Click the down-arrow and click on
    SETTINGS
     when visible.
  3. Click on the
    FAX SETTINGS
    .
  4. Select
    ANALOG FAX SETUP
    .
  5. Click on
    FAX SEND SETTINGS
    .
  6. Click on the down-arrow until
    DIAL PREFIX
    is visible.
  7. Enter the necessary value.
  8. Click on
    SUBMIT
    .
IMPORTANT:
 You may need to enter additional pauses into the dial prefix in certain environments. Again, see if your phone system administrator for additional assistance.
Method 2: Embedded web server
This method is preferred if the device is on the network and you are not near the machine.
  1. Obtain the printer's TCP/IP address.
  2. Open your web browser.
  3. In the URL field, type http://<
    MFP
    _
    IP_ADDRESS
    >, where
    IP_ADDRESS
     is the TCP/IP address of the printer.
  4. Click on
    SETTINGS
    .
  5. Click on
    FAX SETTINGS
    .
  6. Click on
    ANALOG FAX SETUP
    .
  7. Scroll down to
    DIAL PREFIX
     located under
    FAX SEND SETTINGS
    .
  8. Enter the necessary value.
  9. Click on
    SUBMIT
    .
Other Suggestions
If you are behind a PABX , make sure you have enable this MFP setting. how-to-enable-pabx-for-sending-faxes-in-a-private-.html#how-to-enable-pabx-for-sending-faxes-in-a-private-automated-branch_HO3666 for additional setup information.
Still Need Help?
Please
contact
Lexmark Technical Support for additional assistance.
NOTE:
 When calling for support, you will need to know your
printer model type
 and
serial number
 (
SN
).
Please call from near the printer in case the technician on the phone asks you to perform a task involving the printer.
LEGACY ID:
HO3667

This site uses cookies for various purposes including enhancing your experience, analytics, and ads. By continuing to browse this site or by clicking "Accept and close", you agree to our use of cookies. For more information, read our Cookies page.