Requirement and relevance | How to obtain |
---|---|
LSM log file Useful for understanding problematic behavior |
|
Screen capture Provides overview of the problematic behavior | Use the ALT + Print Screen feature in windows or any screen capture utility available. |
Confirm rXpress service is running Required service for LSM |
|
Installation path of LSM | The default path for LSM is C:\Program Files\Lexmark\LSM .LSM is self-contained and does not rely on Oracle for data storage on the LSM collector. |