1. Support
  2. Solutions
  3. Scan to SharePoint
  4. Interactive user guide
  5. Scan to FTP issues primary escalation requirements
Scan to SharePoint

Scan to SharePoint

Solution type: Device Based

Scan to SharePoint Support

Built-in Function
Scan to e-mail primary escalation requirements
Unable to send additional escalation requirements
Scan quality additional escalation requirements
Workflow issue additional escalation requirements
E‑mail alerts additional escalation requirements
Scan to FTP issues primary escalation requirements
Unable to send (FTP) additional escalation requirements
Scan quality (FTP) additional escalation requirements
Workflow issue (FTP) additional escalation requirements
Knowledge base
Escalation checklist
Scan requirements
Built-in Function

Scan to FTP issues primary escalation requirements

Scan to FTP (File Transfer Protocol) primary escalation KB

Common requirements

Before proceeding, make sure to fill out the Main escalation information requirement.
If a device is involved, gather these
common requirements
 for all
Scan to e‑mail
-related issues.
Menu Settings Page
Requirement and relevance
How to obtain
This document contains all the printer settings and running firmware code.
On the printer, press
Menu
 >
Reports
 >
Menu Settings Page
.

Additional requirements

Capture the following additional requirements by clicking on the links to obtain the specific logs required.
LEGACY ID:
FA931

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