Requirement and relevance | How to obtain |
---|---|
Print quality pages The information is used for analysis. | End‑user provided |
Original page or image being copied Include scanned samples of print failure.The information is used for analysis. | End‑user provided |
Menu Settings page This document contains all the printer settings and running firmware code. | |
Supplies information Cart part numbers , date codes , and cart chip color are all important for diagnosis and analysis. | End‑user provided |
Paper media specifications Specify the paper brand , type , weight , size , and grain .The information is used for simulation and analysis. | End‑user provided |
Copy samples from ADF or flatbed The information is used for analysis. | End‑user provided |
If possible, previous service actions performed and install dates The parts replaced and service notes. | End‑user or support agent provided |