Error codes or messages escalation requirements
This article shows the primary information required to escalate error codes or messages issues.
Before proceeding, make sure to fill out the Main escalation information requirement.
Gather the primary requirement for error codes/messages issues.
Requirement and relevance | How to obtain |
|---|---|
The complete error code and error message from the control panel The information is used for analysis. | Technician/customer provided |
Secondary crash code The information is used for analysis. | Technician/customer provided |
Occurrence of the error or message The information is used for analysis. | Technician/customer provided |
LEGACY ID:
FA870
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