This article contains technical support contact information for solutions that require an end-to-end solutions engagement, an SMSA, and either Professional Services or Channel personnel who implement the solutions.
Note: For Lexmark Cloud Services solutions, please refer to this contact support page.
| Country | Technical Support Phone Number | Hours of Operation (excluding local geography’s holidays) | Dedicated Business Solution Dealer (BSD) Phone Number |
|---|---|---|---|
| Anguilla | 1-800-279-3198 Email: solucionesla@lexmark.com | M to F: 7 am to 7 pm | N.A. |
| Antigua | 1-800-279-3198 Email: solucionesla@lexmark.com | M to F: 7 am to 7 pm | N.A. |
| Argentina | 0800-222-2446 Email: solucionesla@lexmark.com | M to F: 8 am to 8 pm | N.A. |
| Aruba | 1-800-279-3198 Email: solucionesla@lexmark.com | M to F: 7 am to 7 pm | N.A. |
| Australia | M to F: 7 am to 7 pm | N.A. | |
| Austria | Email: sos_emea@lexmark.com (English only) | M to F: 9 am to 6 pm (CET) | +43179732233 (German) |
| Bahamas | 1-800-279-3198 Email: solucionesla@lexmark.com | M to F: 7 am to 7 pm | N.A. |
| Bangladesh | Not Available | Not Available | N.A. |
| Barbados | 1-855-910-5369 Email: solucionesla@lexmark.com | M to F: 7 am to 7 pm | N.A. |
| Belgium | Email: sos_emea@lexmark.com (English only) | M to F: 9 am to 6 pm (CET) | +3222008769 (French) |
| Belize | 1-800-279-3198 Email: solucionesla@lexmark.com | M to F: 7 am to 7 pm | N.A. |
| Bolivia | 800-100-533 Email: solucionesla@lexmark.com | M to F: 8 am to 8 pm | N.A. |
| Bonaire | 1-800-279-3198 Email: solucionesla@lexmark.com | M to F: 7 am to 7 pm | N.A. |
| Brazil | Email: Lexsolutions@lexmark.com | M to F: 8 am to 5:30 pm | N.A. |
| Canada | 1-800-539-6275, Select English, then Option 1 - Option 2 - Option 2. | M to F: 9 am to 9 pm | 1-866-539-8321 and provide PIN# |
| Cayman Islands | 1-800-279-3198 Email: solucionesla@lexmark.com | M to F: 7 am to 7 pm | N.A. |
| Chile | 800-420-098 Email: solucionesla@lexmark.com | M to F: 8 am to 8 pm | N.A. |
| China | +86 800 810 1505 then Option 6 | M to F: 9 am to 6 pm | N.A. |
| Colombia | 01-800-700-1910 Email: solucionesla@lexmark.com | M to F: 8 am to 8 pm | N.A. |
| Costa Rica | 0-800-054-2031 Email: solucionesla@lexmark.com | M to F: 7 am to 7 pm | N.A. |
| Czech Republic | Email: sos_emea@lexmark.com (English only) | M to F: 9 am to 6 pm (CET) | N.A. |
| Denmark | Email: sos_emea@lexmark.com (English only) | M to F: 9 am to 6 pm (CET) | +4538322737 (English) |
| Dominica | 1-800-279-3198 Email: solucionesla@lexmark.com | M to F: 7 am to 7 pm | N.A. |
| Dominican Republic | 1-800-751-3369 Email: solucionesla@lexmark.com | M to F: 7 am to 7 pm | N.A. |
| Ecuador | 1-800-010-226 opt 0, code 777# or 1-800-000-065 | M to F: 7 am to 7 pm | N.A. |
| El Salvador | 800-6165 Email: solucionesla@lexmark.com | M to F: 7 am to 7 pm | N.A. |
| Finland | Email: sos_emea@lexmark.com (English only) | M to F: 9 am to 6 pm (CET) | +358972519558 (English) |
| France | Email: sos_emea@lexmark.com (English only) | M to F: 9 am to 6 pm (CET) | +33238712120 |
| Germany | Email: sos_emea@lexmark.com (English only) | M to F: 9 am to 6 pm (CET) | +491806004345 |
| Greece | Email: sos_emea@lexmark.com (English only) | M to F: 9 am to 6 pm (CET) | N.A. |
| Grenada | 1-800-279-3198 Email: solucionesla@lexmark.com | M to F: 7 am to 7 pm | N.A. |
| Guadeloupe | Email: sos_emea@lexmark.com (English only) | M to F: 9 am to 6 pm (CET) | +33238712120 |
| Guatemala | 1-800-300-0096 Email: solucionesla@lexmark.com | M to F: 7 am to 7 pm | N.A. |
| Haiti | 1-800-279-3198 Email: solucionesla@lexmark.com | M to F: 7 am to 7 pm | N.A. |
| Honduras | 800-279-19017 Email: solucionesla@lexmark.com | M to F: 7 am to 7 pm | N.A. |
| Hong Kong | Not Available | Not Available | N.A. |
| Hungary | Email: sos_emea@lexmark.com (English only) | M to F: 9 am to 6 pm (CET) | N.A. |
| Iceland | Email: sos_emea@lexmark.com (English only) | M to F: 9 am to 6 pm (CET) | N.A. |
| India | Not Available | Not Available | N.A. |
| Indonesia | Not Available | Not Available | N.A. |
| Ireland | Email: sos_emea@lexmark.com (English only) | M to F: 9 am to 6 pm (CET) | N.A. |
| Israel | Email: sos_emea@lexmark.com (English only) | M to F: 9 am to 6 pm (CET) | N.A. |
| Italy | Email: sos_emea@lexmark.com (English only) | M to F: 9 am to 6 pm (CET) | +390689386062 (English) |
| Jamaica | 1-800-443-0234 Email: solucionesla@lexmark.com | M to F: 7 am to 7 pm | N.A. |
| Japan | Not Available | Not Available | N.A. |
| Korea | Not Available | Not Available | N.A. |
| Luxembourg | Email: sos_emea@lexmark.com (English only) | M to F: 9 am to 6 pm (CET) | N.A. |
| Malaysia | Not Available | Not Available | N.A. |
| Malta | Email: sos_emea@lexmark.com (English only) | M to F: 9 am to 6 pm (CET) | N.A. |
| Mexico | 800 2 Lexmark, opt 1, opt 0, code 777# Email: solucionesla@lexmark.com | M to F: 7 am to 7 pm | N.A. |
| Netherlands | Email: sos_emea@lexmark.com (English only) | M to F: 9 am to 6 pm (CET) | +3120203545 (English) |
| Netherlands Antilles - Curaçao/ Sint Maarten | 1-800-279-3198 Email: solucionesla@lexmark.com | M to F: 7 am to 7 pm | N.A. |
| New Zealand | M to F: 9 am to 9 pm | N.A. | |
| Nicaragua | 001-800-2260-382 | M to F: 7 am to 7 pm | N.A. |
| Norway | Email: sos_emea@lexmark.com (English only) | M to F: 9 am to 6 pm (CET) | +4722310705 (English) |
| Panamá | 00 800-054-0289 Email: solucionesla@lexmark.com | M to F: 7 am to 7 pm | N.A. |
| Paraguay | 00 9800-542-0096 Email: solucionesla@lexmark.com | M to F: 8 am to 8 pm | N.A. |
| Peru | 0-800-53-106 Email: solucionesla@lexmark.com | M to F: 8 am to 8 pm | N.A. |
| Philippines | Not Available | Not Available | N.A. |
| Poland | Email: sos_emea@lexmark.com (English only) | M to F: 9 am to 6 pm (CET) | 80025079448 (English) Alternative: +49 211 87530 086 |
| Portugal | Email: sos_emea@lexmark.com (English only) | M to F: 9 am to 6 pm (CET) | +351217810296 (English) |
| Puerto Rico | 1-866-659-2288 Email: solucionesla@lexmark.com | M to F: 7 am to 7 pm | N.A. |
| Romania | Email: sos_emea@lexmark.com (English only) | M to F: 9 am to 6 pm (CET) | N.A. |
| Russia | Email: sos_emea@lexmark.com (English only) | M to F: 9 am to 6 pm (CET) | N.A. |
| Singapore | Not Available | Not Available | N.A. |
| South Africa | Email: sos_emea@lexmark.com (English only) | M to F: 9 am to 6 pm (CET) | 080-09-99204 (*) |
| Spain | Email: sos_emea@lexmark.com (English only) | M to F: 9 am to 6 pm (CET) | +34912757893 (English) |
| Sri Lanka | Not Available | Not Available | N.A. |
| St. Kitts / Nevis / St. Lucia and St. Vincent | 1-800-279-3198 Email: solucionesla@lexmark.com | M to F: 7 am to 7 pm | N.A. |
| Sweden | Email: sos_emea@lexmark.com (English only) | M to F: 8:30 am to 5 pm | +460851761922 (English) |
| Switzerland | Email: sos_emea@lexmark.com (English only) | M to F: 9 am to 6 pm (CET) | +41447228795 (German) +41447228797 (French) |
| Taiwan | Not Available | Not Available | N.A. |
| Thailand | Not Available | Not Available | N.A. |
| Trinidad & Tobago | 1-855-6009289 Email: solucionesla@lexmark.com | M to F: 7 am to 7 pm | N.A. |
| Turkey | Email: sos_emea@lexmark.com (English only) | M to F: 9 am to 6 pm (CET) | N.A. |
| United Kingdom | Email: sos_emea@lexmark.com (English only) | M to F: 9 am to 6 pm (CET) | +448704422526 (*) |
| United States | 1-800-539-6275, Option 1 - Option 2 - Option 2 | M to F: 8 am to 9 pm | 1-866-539-8321 and provide PIN# |
| Uruguay | 000-405-4063 Email: solucionesla@lexmark.com | M to F: 8 am to 8 pm | N.A. |
| Venezuela | 0800 100 5672 Email: solucionesla@lexmark.com | M to F: 8 am to 8 pm | N.A. |
| Vietnam | Not Available | Not Available | N.A. |
Document ID:FA1046