Technical Support - Cloud Services
Important: For issues that require immediate attention, please call technical support instead of email to receive the quickest response. Please also check and subscribe to the Lexmark Cloud Services status page for the latest notifications.
Jump to a specific region
North America - USA & Canada (English Only)
Contact Options
Email us at cloud.techsupport@lexmark.com
Note: Email received after business hours will receive a response the next business day.
Call 1-800-539-6275 (Toll Free)
Step 1: Press 1 for Technical Support
Step 2: Press 2 for Software or Solution Support
Step 3: Press 2 for Business Solutions
Hours of Operation
Monday - Friday: 8AM-9PM (ET)
Saturday - Sunday: Closed
Europe (English Only)
Contact Options
Email us at cloud.techsupport@lexmark.com
Note: Email received after business hours will receive a response the next business day.
Note: This is an emergency number for Severity 1 issues affecting all users of CPM. Severity 1 issues halt customer’s business operations and no commercially reasonable workaround exists.
Hours of Operation
Monday - Friday: 08:00-18:00 (CET)
Saturday - Sunday: Closed
Asia Pacific (English Only)
Contact Options
Email us at cloud.techsupport@lexmark.com
Note: Email received after business hours will receive a response the next business day.
Australia: Call 1300 362 192 Option 6
New Zealand: Call 0800 539 627 Option 6
Hours of Operation
Australia
Monday - Friday: 09:00-18:00 (AEDT)
Saturday - Sunday: Closed
New Zealand
Monday - Friday: 09:00-18:00 (NZDT)
Saturday - Sunday: Closed
For other countries, please contact your Lexmark representative on availability of technical support.