900.00 Sending Fax with the X738 MFP

Products affected

• Lexmark X73x Series MFPs with current .P675 code level
• The recipient fax machine, which is also an MFP
• Reformatting the fax storage does not alleviate the issue.

Suggested remedy

Enter the Configuration Menu and perform the Wipe Disk procedure (if a Hard Drive is installed). To do this:

1. Boot the device into Configuration Menu (press and hold down keys 2 + 6).



2. Then go to or select "Wipe Disk".

Note: This setting initiates either a single pass wipe or a multiple pass wipe of the entire hard disk. Select Disk Wipe (fast) to complete a single pass wipe and replacement of the file system. Select Disk Wipe (secure) to complete a multiple pass wipe at a more basic level.

Explanation and precautions

This is a read/write failure on the HDD. If you experience this error and decide to perform this procedure, it is wise to perform a backup of all shortcuts and settings. This is performed via the product's embedded Web server under Settings > Import/Export Settings.

S

till Need Help?

If you require additional assistance, please close this article and locate

Get In Touch With Lexmark! for contact information.
NOTE: When calling for support, you will need your printer model/machine type and serial number (SN).

Please be near the products described in this article to expedite the support process and reduce callbacks.

LEGACY ID: SO7515