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  2. Printers
  3. Lexmark X364
  4. Interactive user guide
  5. eForms additional escalation requirements
Lexmark X364

Lexmark X364

Printer features: Laser, multifunction, black & white

Lexmark X364 Support

eForms additional escalation requirements

Additional requirements for eForms issues

Additional requirements

Requirement and relevance
How to obtain
FDD file
Obtain the actual form file used.
This shows the activation conditions, formatting, field maps, etc.
End-user provided
Sample data
This contains data that will be merged with the FDD file.
End-user provided
This is usually in
.txt
format, but may also be a
.prn
file depending on the app used.
Correct output sample
Used to verify how a correct output looks.
Obtain a scanned copy of the correct output.
Incorrect output sample
This shows how the output looks like when the FDD file is merged with the sample data.
Obtain a scanned copy of the incorrect output.
LDD Forms Printer Configuration screenshots
This shows how the Form Printer is configured.
  1. Go to
    http://<loadbalancerIP:9780/lmc
    to open the LMC.
  2. Log in using valid credentials.
    • Default Username:
      admin
    • Password:
      admin
  3. Click on the
    e‑forms
    tab, on the left‑hand pane select
    Form Printers
    , and then on the lower-left pane select
    Configuration
    .
  4. Select the affected
    Form Printer
    , and then click
    Edit
    .
  5. Take screenshots of the configuration. Make sure to capture all settings.
Formset Configuration
This shows how the Formset is configured.
  1. Go to
    http://<loadbalancerIP:9780/lmc
    to open the LMC.
  2. Log in using valid credentials.
    • Default Username:
      admin
    • Password:
      admin
  3. Click on the
    e‑forms
    tab, on the left‑hand pane, select the affected formset.
  4. Take screenshots of the configuration. Make sure to capture all settings.
LEGACY ID:
FA1056