Support article for Lexmark XC4140
Firmware update is essential to enhance the printer’s performance and/or fix printer issues. However, this procedure should only be performed if Lexmark Technical Support has recommended a firmware update.
Recommendations will be made by a technician if a printer function or printing anomaly is known to be corrected by updating the printer firmware.
To check the latest printer firmware version, perform the following steps:
Go to Lexmark.com
Click on Customer Support, then select Downloads & Drivers.
Input you Device Model, then click Find Drivers & Downloads.
The first result from the list will show the latest firmware version.
To identify your current firmware code, try either of the following options:
Option 1:
Print the Menu Settings Page (MSP).
On the printer control panel, press Menu or Settings.
Press Reports.
Press Menu Settings Page to print.
Look for the Device Information section on the print outs.
Look for Base or Engine.
Option 2:
If the printer is connected to the network, you may check its firmware code through the Embedded Web Server (EWS).
LEGACY ID: HO550
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