Support article for Lexmark X792

Print quality issues

Print Quality Overview

Below is a detailed list of print quality defects that can occur on the Lexmark C792 or X792 printer. Choose the print sample that most closely matches the defect you have encountered, and then refer to the link provided with the image for troubleshooting suggestions.

Print Samples

Background Print Defect

White Void at the Edge of a Solid Black Page

C792&X792 ? White Void at the Edge of a Solid Black Page

Color to Black Misalignment

C792&X792 ? The Printout Is No Longer Registered (Black to the Page) and/or Aligned (Colors to Black) After Replacing the ITU Module

Color Alignment Issue

C792&X792 ? Color Alignment Issue

Creased or Wrinkled (Treeing)

C792&X792 ? Printed Pages Are Creased or Wrinkled (Treeing)

Poor Print Quality on 1200 DPI Images

xref_SO7110_xref

Color and Black Halftones Poor Print Quality

C792&X792 - Basic Troubleshooting Inconsistent Halftones, Faded images, Streaks, Light bands and Voids

Toner Darkness Variation on Long Print Jobs

C792&X792 ? Toner Darkness Variation on Long Print Jobs

Voids (wavy lines) or Lines of Color in White Areas

C792&X792 ? Voids (Wavy Lines) in Heavy Colored Coverage Area or Lines of Color in White Areas

1-2-3 ITU Color Misalignment

C792&X792 ? 1-2-3 ITU Color Misalignment

Contacting Lexmark

Please contact Lexmark Technical Support if you need additional assistance. NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN). If you need help locating your printer's model type and serial number, How to Locate the Serial Number, Machine Type, and Configuration ID on a Lexmark C792 or X792 Printer/MFP.

Please call from near the printer in case the technician on the phone asks you to perform a task involving the printer.

LEGACY ID: SO7132

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