Support article for Lexmark MX522
If you see any of these symptoms, check if the device is running downlevel ESF applications. The app versions can be found on the Menu Settings Page report under the Embedded Solutions heading or by clicking Apps on the device web page (EWS).
Update the customer apps to those built with ESF SDK 070.016 or later.
If this is not possible, update the firmware to one of the following releases:
If the issue persists, search for more information related to this issue or contact support for further assistance.
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