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  3. Lexmark C2325
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  5. How to use the Service Restore Tool to retrieve previously deployed licenses
Lexmark C2325

Lexmark C2325

Printer features: Laser, print only, color

Lexmark C2325 Support

Setup, installation, and configuration issues
How to set up OAuth 2.0
Lexmark Secure by Default FAQS
Setting up Universal Print on macOS
Printing on Chrome OS Devices
Updating the firmware using Wi‑Fi Direct Connection
Setting up Universal Print for Windows
skipping-the-security-setup-in-the-initial-setup-w
Amazon Customers: Escalating issues unresolved by Lexmark support
Unknown serial number appears in the Lexmark Cloud analytics and reports
Unable to establish LDAP (Lightweight Directory Access Protocol) connection to the server
Checking IP parameters (IP Address, Subnet, Netmask, Router Gateway) in Mac OS X and Windows operating system environments
how-to-access-service-menus-for-the-lexmark-cs-cx-
Downloading and installing the print driver
Enrolling a printer in the Fleet Management portal will not show the new serial number
Setting up a WSD printer for scanning and printing
Obtaining the Menu Settings page (MSP)
Installing the MarkNet N8150, N8250, or N8350 a/b/g/n wireless print server
Server Message Block scanning and other features Supported
Downloading fonts from a PCL 5 or PCL XL driver
Capturing a spool or job file in Macintosh OS
Exporting and importing user-defined configuration settings
Capturing the Device Description (DEVD) and Output Queue (OUTQ) settings in AS/400
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Lexmark SNMP MIB and OID Values Explained (May 2019)
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Unable to Add a Printer on the Lexmark Mobile Print App
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toner-cartridge-part-numbers-for-channel-printer-m
How to use the Service Restore Tool to retrieve previously deployed licenses
VCC configuration file encryption process.
How to change Date and Time & NTP server
Knowledge base
Setup, installation, and configuration issues

How to use the Service Restore Tool to retrieve previously deployed licenses

How to Use the Service Restore Tool to Retrieve Previously Deployed Licenses
Audience: **LEXMARK PARTNER & TSC AGENT SECTION**
Overview
This article may prove useful if customers cannot retrieve their app license for unexpected reasons.
Retrieving an app license
  1. Log into the Service Restore Tool.
  2. Enter the
    Serial Number
    and click
    Submit
    .
  1. Uncheck
    Include Firmware
    , and click
    Submit
    .
  1. Save the
    Service-Restore-Tool
     <
    Serial Number
     >
    .zip file
     to a specified download directory.
  2. Extract the primary
    Service-Restore-Tool
     <
    Serial Number
     >
    .zip file
     without extracting the individual .zip files.
  1. Double-click on each individual .zip file to view its contents to locate which bundle.zip file(s) contains a license (license
    .lic
    ) file.
    NOTE:
    Some files contain the app (.fls) file, while others contain only settings (.xml) files or license files.
In this example,
82M0097-006.zip
 is the license bundle containing the license.lic file.
R
edeploying the license(s)
  1. Open the printer's EWS; i.e., http://printers_IP_Address.
  2. Click
    Apps
     >
    Import configuration
    .
  3. Browse to the license bundle; i.e.,
    82M0097-006.zip
    .
  4. Click
    Import
    .
LEGACY ID:
HO4030

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