Streaks, marks, splotches, or clouds near the edges of the printouts
Streaks, Marks, Splotches, or Clouds near the Edges of the Printouts
Issue description
Splotches of random color print in areas that should not have them. These marks may not cover the entire page from left to right, but they usually do cover the page from top to bottom.
Solution
Print the
Device Statistics Page
. (User's Guide provides instructions for navigating through the printer menus).
Check whether there is a PC life warning on the
Device Statistics Page
. Replace the
Photoconductor Unit
if necessary.
If there is no PC life warning or the issue persists after performing the steps mentioned above, an issue may exist within the machine's hardware. Please contact Lexmark Technical Support for other troubleshooting suggestions.
LEGACY ID:
SO7215
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